Need to change your payment method? No problem! Just hop onto the AIA+ app and follow the steps to update your details.
A few taps, a quick confirmation, and boom—your new payment method is locked in. Just read on until the end and let me show you how.
But hey, before you proceed—quick question. Need an stress-free, no-obligation chat about unit trust, Takaful, wasiyyah, or private retirement schemes? I got you!
Here’s my number +6012 223 1623, or just click this link to slide into my WhatsApp. Let’s talk!
Now you may proceed.

Open your AIA+ app and tap those three little lines at the top left.
A menu will slide open, click on the ‘Service Request’


Yes, I know, but click ‘Service Request’ again (trust the process).
Pick the Policy/Certificate you want to update.


Tap ‘Change Payment Method’, and you’re on your way!
Double-check the details and make sure everything is in place.
You are not seeing all the details in this photo, because I’ve successfully erased everything to make this tutorial because I’m not about to let anyone know my actual age (congrats on my ninja skills).
As for on your app? Well, it should show exactly as last updated.


If there is something to update, let’s fix it by clicking on the “Edit Profile Details”
Or “Verify” if you are ready to proceed.
Hit “New Direct Debit”—because who actually enjoys manual payments? Exactly, no one.
Now, scroll a little lower and you’ll see an option to apply these changes to other policies/certificates.
If you’re thinking, “Do I really need to do this for each one?”—good news, you don’t! Just check that box and let technology do its thing.
One setup, multiple payments handled. More peace of mind.


Almost There! Keep Scrolling—Your AIA Vitality Membership Needs Love Too!
Before you celebrate your direct debit success, make sure you apply these changes to your AIA Vitality Membership too.
Then it’s time to click “Next”
Heads Up: OTP Incoming!
This page is just letting you know that AIA is about to slide into your messages with an OTP.
Just a quick security check to make sure it’s really you.
So, keep your phone nearby, wait for that magic 6-digit code.
Don’t forget to clock “Next”


The Fine Print Moment: Agree & Submit!
OTP Incoming
Remember that OTP we promised? Well, it’s en route—just like your food delivery, but faster.
Hit “OTP Now” punch in those six digits, and click “Verify”.
The “Next” button will then light up waiting for you to click it.
Go on, make it glow!


Time to Seal the Deal!
You’ve made it this far—now just enter your card details. No pressure, just the final step between you and effortless auto-pay.
Punch in the numbers, double-check, and let’s wrap this up!
Almost There!
Entered your card details? Nice. Now, just hit “Proceed”.
Thank you for staying with me this far! Hope this tutorial helps.

Thank you for enjoying my articles, photos, and videos! I truly appreciate your support. To maintain the integrity of my work, please refrain from reproducing or copying my content without my written consent.
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Content creator & Islamic financial planner who keeps things fun, relatable & practical. Juggling life, family & great deals—always with a smile!
And hey, if you ever want to chat about retirement savings or financial planning, just hit me up! Let’s chat! ☎️ 012 223 1623[WhatsApp link]

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